Privacy Policy

Octahaidra is committed to protecting your privacy and ensuring the security of your personal data.

Our Commitment to Privacy

Octahaidra is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you access or use our services, including our SaaS application, available to users globally.

We are established in the European Union and adhere to the General Data Protection Regulation (GDPR), while also ensuring compliance with other applicable data protection laws worldwide.

1. Data Controller Information

Company Name: Octahaidra

Contact Email: info@octahaidra.com

2. Scope of this Policy

This policy applies to all users of our website, platform, and SaaS products, whether located in the EU or elsewhere. It governs:

  • How we collect personal data
  • What personal data we collect
  • How and why we use it
  • Data subject rights
  • How data is shared and protected

3. Data We Collect

We may collect the following categories of data:

  • Identification Data: name, company name, email address, phone number
  • Account Data: username, password, billing and subscription information
  • Usage Data: IP address, browser type, activity logs, and device identifiers
  • Communication Data: inquiries, support requests, and other interactions
  • Technical Data: login timestamps, API usage, and error reports

We collect this data via:

  • Direct user input (e.g., registration forms)
  • Automated tracking technologies (cookies and analytics tools)
  • Third-party service providers (e.g., payment processors)

5. Purpose of Data Processing

We use your data to:

  • Provide and maintain our services
  • Communicate with users
  • Manage subscriptions and billing
  • Improve functionality and user experience
  • Detect and mitigate security incidents
  • Comply with legal and regulatory obligations

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. After that, data is securely deleted or anonymized.

7. International Data Transfers

As a European-based company, we may transfer personal data to countries outside the European Economic Area (EEA). In such cases, we ensure:

  • Transfers are based on an adequacy decision, or
  • Standard Contractual Clauses (SCCs) are in place, or
  • Other appropriate safeguards as per GDPR Art. 46

8. Data Sharing and Third Parties

We do not sell your personal data. We may share data with:

  • Authorized personnel within our organization
  • Trusted service providers (e.g., hosting, analytics, support)
  • Legal or regulatory authorities, when required
  • Partners, only with your explicit consent

All third parties are contractually bound to data protection obligations.

9. Data Subject Rights

If you are located in the EEA or other jurisdictions with applicable rights, you may:

  • Access your data
  • Correct inaccurate data
  • Request deletion ("right to be forgotten")
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability
  • Lodge a complaint with a supervisory authority

To exercise your rights, contact us at: info@octahaidra.com

10. Security Measures

We implement appropriate technical and organizational measures to protect your data, including encryption, secure data centers, access controls, and incident response protocols.

11. Cookies and Tracking

We use cookies and similar technologies to enhance user experience and analyze usage. You may manage cookie preferences through your browser or our cookie banner.

For more details, see our Cookie Policy.

12. Updates to This Policy

We may update this Privacy Policy periodically. The "Effective Date" at the top will indicate the latest version. We will notify users of material changes where required by law.

Effective Date: May 7, 2025

Have Questions About Our Privacy Policy?

If you have any questions or concerns about our privacy practices, please don't hesitate to contact us.