Privacy Policy
Octahaidra is committed to protecting your privacy and ensuring the security of your personal data.
Our Commitment to Privacy
Octahaidra is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you access or use our services, including our SaaS application, available to users globally.
We are established in the European Union and adhere to the General Data Protection Regulation (GDPR), while also ensuring compliance with other applicable data protection laws worldwide.
Contents
1. Data Controller Information
Company Name: Octahaidra
Contact Email: info@octahaidra.com
2. Scope of this Policy
This policy applies to all users of our website, platform, and SaaS products, whether located in the EU or elsewhere. It governs:
- How we collect personal data
- What personal data we collect
- How and why we use it
- Data subject rights
- How data is shared and protected
3. Data We Collect
We may collect the following categories of data:
- Identification Data: name, company name, email address, phone number
- Account Data: username, password, billing and subscription information
- Usage Data: IP address, browser type, activity logs, and device identifiers
- Communication Data: inquiries, support requests, and other interactions
- Technical Data: login timestamps, API usage, and error reports
We collect this data via:
- Direct user input (e.g., registration forms)
- Automated tracking technologies (cookies and analytics tools)
- Third-party service providers (e.g., payment processors)
4. Legal Basis for Processing (Under GDPR)
We process your personal data under the following legal bases:
- Performance of a contract (Art. 6(1)(b) GDPR)
- Consent (Art. 6(1)(a) GDPR), where required
- Legal obligations (Art. 6(1)(c) GDPR)
- Legitimate interests (Art. 6(1)(f) GDPR), such as securing our services, preventing fraud, or enhancing our offerings
5. Purpose of Data Processing
We use your data to:
- Provide and maintain our services
- Communicate with users
- Manage subscriptions and billing
- Improve functionality and user experience
- Detect and mitigate security incidents
- Comply with legal and regulatory obligations
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. After that, data is securely deleted or anonymized.
7. International Data Transfers
As a European-based company, we may transfer personal data to countries outside the European Economic Area (EEA). In such cases, we ensure:
- Transfers are based on an adequacy decision, or
- Standard Contractual Clauses (SCCs) are in place, or
- Other appropriate safeguards as per GDPR Art. 46
9. Data Subject Rights
If you are located in the EEA or other jurisdictions with applicable rights, you may:
- Access your data
- Correct inaccurate data
- Request deletion ("right to be forgotten")
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with a supervisory authority
To exercise your rights, contact us at: info@octahaidra.com
10. Security Measures
We implement appropriate technical and organizational measures to protect your data, including encryption, secure data centers, access controls, and incident response protocols.
12. Updates to This Policy
We may update this Privacy Policy periodically. The "Effective Date" at the top will indicate the latest version. We will notify users of material changes where required by law.
Effective Date: May 7, 2025
Have Questions About Our Privacy Policy?
If you have any questions or concerns about our privacy practices, please don't hesitate to contact us.